CRM

VZivkovic
Participant

How can I send emails from a mailbox other than mine

SOLVE

Hello there.

 

In our current lead generation process, we send out marketing emails from a dedicated company mail and the next step of the process is for me to engage the people that showed interest manually. The problem is, that the customer experience becomes a bit bumpy since they are communicating with 2 different email adresses.

 

So, I was wondering if it is possible to send non-marketing emails from a mailbox other that yours?

0 Upvotes
1 Accepted solution
SNigam
Solution
Key Advisor

How can I send emails from a mailbox other than mine

SOLVE

Hello @VZivkovic ,

 

I think team email is a best solution for this. for addng team email follow this knowledgebase and once you added team email you will get this email listed in your from section when you trying to send any email to any contact then in that interface if you check from section at last you will find one small dropdown where this newly added team email appear so when you have to send email from this email id select it and send it. 

 

I hope this will help you.

 

Thank you

View solution in original post

1 Reply 1
SNigam
Solution
Key Advisor

How can I send emails from a mailbox other than mine

SOLVE

Hello @VZivkovic ,

 

I think team email is a best solution for this. for addng team email follow this knowledgebase and once you added team email you will get this email listed in your from section when you trying to send any email to any contact then in that interface if you check from section at last you will find one small dropdown where this newly added team email appear so when you have to send email from this email id select it and send it. 

 

I hope this will help you.

 

Thank you