CRM

jravenel
Member

How can I delete contacts views from deleted users?

Hi, 

I have a big problem deleting the views created from contacts that are now deleted from our team. 

I am the super admin but it seems I cannot do it. 

Can you please help?

Thanks

0 Upvotes
6 Replies 6
SHarris2
Participant

How can I delete contacts views from deleted users?

Found a way to do it! You have to click on "All Views" and then it shows the views in a list, and from there you can click on Actions > Delete!

kvlschaefer
Community Manager
Community Manager

How can I delete contacts views from deleted users?

Hi @SHarris2,

 

Glad to hear you found a way to do this! 

Thanks for sharing with the Community 🙂

 

Best,

Kristen


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0 Upvotes
SHarris2
Participant

How can I delete contacts views from deleted users?

I'm also trying to do the same thing as a super admin and there is no delete option. See screenshot below. 

SHarris2_0-1687950062177.png

 

0 Upvotes
PeterGroft
Member

How can I delete contacts views from deleted users?

To delete one or more contacts from the data management tool, follow these steps.

Click Audience.

Click All contacts.

If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
Click the Manage Contacts drop-down, scroll to the bottom, and choose Data management tool.
Check the box next to each contact you want to delete.
Click the Permanently Delete button.
Are you sure? pop-up modal, type PERMANENTLY DELETE and click Confirm.
We’ll display an alert to confirm the contacts have been permanently deleted.

 

Hope You Find This Useful,

Peter

AncaMonica
Participant

How can I delete contacts views from deleted users?

Hello Peter, 

I don't think you understood the question. 

It is not about deleting audiences/ contacts. 

It is about deleting the view under the "CONTACTS section in HubSpot"  created by an old user inactive. 

Can we have another hint on how to do it?

0 Upvotes
kvlschaefer
Community Manager
Community Manager

How can I delete contacts views from deleted users?

Hi @AncaMonica,

 

Thanks for reaching out! 

 

If you head over to all your views, you should see actions> delete.

Do you see a delete option for that particular view?

If not, can you share a screenshot with us, please?

 

Thank you!

 

Best,

Kristen


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