How can I add more than one email addresses to a contact

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New Contributor

Short question 🙂

If someone has several email addresses can I add them all to one single contact?

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HubSpot Product Team

Hey @everit_MK welcome to the Community!

 

This functionality is not currently possible. This is because HubSpot's contact databse is built on the basis that contact records are associated with one unique email address. This allows the software to a) de-duplicate recores based on email (find out more here) and b) allow users to automatically associated contact and company records.

You can however create a custom contact property to host second and third emails, but you won't be able to select these as To addresses when sending emails via the CRM. 

I would reccommend posting this feature request to the HubSpot Ideas Forum where others can vote for the idea. I would encourage you to include as much detail as possible in the commentary of the idea, e.g. example use cases, as this helps our Produt Team investigate the request but also helps other users identify and vote for feature requests that effect them.

 

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Solution
HubSpot Product Team

Hey @everit_MK welcome to the Community!

 

This functionality is not currently possible. This is because HubSpot's contact databse is built on the basis that contact records are associated with one unique email address. This allows the software to a) de-duplicate recores based on email (find out more here) and b) allow users to automatically associated contact and company records.

You can however create a custom contact property to host second and third emails, but you won't be able to select these as To addresses when sending emails via the CRM. 

I would reccommend posting this feature request to the HubSpot Ideas Forum where others can vote for the idea. I would encourage you to include as much detail as possible in the commentary of the idea, e.g. example use cases, as this helps our Produt Team investigate the request but also helps other users identify and vote for feature requests that effect them.

 

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New Contributor

@roisinkirby Thank you very much for the suggestions!