HTML Attachements not opening

JG
Member

Attachments in deals and customers not opening. Preview takes me to download the fille now but doesnt download has something changed has been fine up until now

please help

5 Replies 5
purplemark
Participant

I am also having the same issue, unable to open any attachments.

0 Upvotes
Andjara
Participant

Same here!!!!

0 Upvotes
hatty_s
Member

Same - I get a screen that asks me to download the attachment, and then I get a 'failed-forbidden' notice on Chrome when I do try to download it - does anyone know what's going on????

JanaEscher
Member

Same for me, this is very concerning as I need to access those files, who can we contact from HubSpot CRM to fix this? Thank you, Jana 

0 Upvotes
hermanmg
Participant

This may be a step that Hubspot has taken in response to the WannaCry cyber threat and security update that Microsoft put out in the last day or so. We'll have to wait and see if there is an offical announcement from HubSpot.

0 Upvotes