Gmail integration with crm

[voverc]

i enabled the crm integrations, i need to track sent email and replies, i'm using hte bcc address also. That worked since 3 days ago and it worked only having gmail open in chrome with the extension. Now i have no way to make it work, and i don't know if there are some consultable logs for  emails. Can anyone help me?

[roisinkirby]

Hey @voverc

This article will take you through some general troubleshooting steps that resolve most problems related to email tracking: https://knowledge.hubspot.com/articles/kcs_article/email-tracking/your-email-was-not-tracked

If after following these steps you're still at a roadblock, please let me know.