Global Search Relevance

[SAlonso7]

Is there a way to make search results more relevant based on usage? When using the global search, I often find it time-consuming to find the Companies or Contacts I am truly looking for. This is even the case for Companies I search for multiple times a week; the results usually show me Companies I never touch before showing me the ones I work with all the time. If I select the same search result multiple times it would help if that was what showed at the top of the list instead of needing to scroll and 'see more' every time.

[karstenkoehler · Accepted solution]

Hi @SAlonso7,

Unfortunately not, no. The search behaves as explained here and cannot be customized: https://knowledge.hubspot.com/crm-setup/search-your-crm

The only exception are searchable properties, an Enterprise feature, see "Show in search" here: https://knowledge.hubspot.com/crm-setup/manage-your-properties

Best regards!

[Lucila-Andimol · Accepted solution]

Hey @SAlonso7 

So as Karsten mention, the search bar it's still a work in progress

What I may suggest to you is to create company or contacts views about the main things you work on(for example customers, prospects in region X, and so) This way you have your filters always on and easier to find each you need to.

Here's more info on how to do this

Hope this helps

[karstenkoehler · Accepted solution]

Hi @SAlonso7,

Unfortunately not, no. The search behaves as explained here and cannot be customized: https://knowledge.hubspot.com/crm-setup/search-your-crm

The only exception are searchable properties, an Enterprise feature, see "Show in search" here: https://knowledge.hubspot.com/crm-setup/manage-your-properties

Best regards!