Further Validation for Custom Properties

[KJAM87]

Hi team!

I hope you can help - I have created some custom properties for companies as I'm gathering registered and trading data into the CRM for companies so we can complete credit checks.

I'm looking to add some validation to custom fields such as email address and I'm wondering if anyone has come up with a way to achieve this, given the current data validation rules in the portal as they are.

It does it when you create a #phone number field, but i'm wondering if there is a way to do this for email addresses as well.

Thanks!

Katy

[himanshurauthan · Accepted solution]

Hi @KJAM87, 

Currently, custom validation for fields like email addresses isn’t possible directly within HubSpot forms, as the validation rules are static and can't be modified. To achieve custom validation, you must embed your form and implement validation using custom JavaScript.

For more details on customizing forms, you can refer to this guide: Advanced Form Options.

Best regards!

[kennedyp]

Hi @KJAM87! Welcome to the Community-- happy to have you here 😊

While searching for some similar threads, I found @TomM2's comment here. At this time, it is not possible to set up custom validation rules on forms. Looks like we have a similar Idea posted as well. 

That said, depending on the type of validation you are hoping to achieve, you can also explore how to Block form or pop-up form submissions from specific and free email domains. 

Hope this helps! 

Best, 
Kennedy