Free users and Products
02-11-2019 05:59 - edited 02-11-2019 06:01
I have 5 paid sales pro users who are in the sales team, I also have around 60 other staff who are free users and occasionally but rarely add deals to a pipeline.
With their rare use of the pipelines, I won't ever be able to justify upgrading 60 staff to pro (£4,020 a month) in order to simply add a product to these deals.
My only 3 thoughts so far are:
- Give a paid user an admin task of going through the pipeline and adding the missing products to these deals whenever they pop up. Taking up the salesperson's time
- Abandon the products feature altogether and create custom deal properties that any user can use. The sales team lose their paid for features in products and quotes.
- Recommend that HubSpot make adding products to deals available to free users
I'd love to hear how you all are dealing with this situation in your own setting.