Forms

Highlighted
Occasional Contributor

Hi all,

I don't see this:

I can only see 'Marketing', but no 'Lead Capture' So then can't follow the rest of the instructions, anyone else found this?
---------------------------------------------------------
Thanks in advance

Manage your non-HubSpot forms

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • In the upper left, click the Form type dropdown menu and select Non-HubSpot.
  • Hover over a non-HubSpot form and click the Actions dropdown menu to:

4 Replies 4
Regular Contributor | Platinum Partner

Hi @Lastminute , 

 

Do you have rights to view and edit forms in HubSpot? You can check your rights by following these steps:

1.  In your HubSpot account, click the settings icon settings in the main navigation bar.
2. Click Users & Teams in the left sidebar menu.
3. Click the name of the user (in this case your own name).

4. Click the marketing tab

5. Check if access to forms is turned on (see screenshot below). 

 

Schermafbeelding 2019-09-11 om 13.27.11.png

 

Please let me know if I can help you any further!

 

Best regards, 

Kim

 

Did this post help solve your problem? Help the community and mark it as solution!






Did this post help solve your problem? If so, please mark it as a solution









Kim | Heuvel Marketing


The inbound strategist among HubSpot partners


Occasional Contributor

Hi Kim

 

Thanks for the reply, however, I have super Admin access and the 'forms' are turned on for 'non Hubspot forms'. 
I and someone else could not find the 'Forms Tool' tab?

Collect data from website forms

Turn automatic collection of form data from non-HubSpot forms on and off here. No data is saved while the option is turned off.

Reply
0 Upvotes
Regular Contributor | Platinum Partner

Hi @Lastminute , 

 

Can you send a screenshot of what the marketing dropdown menu looks like (sensetive information removed)? 

 

The more information, screenshots and details you can provide, the better the Community can assist.

 

Best regards, 

Kim 






Did this post help solve your problem? If so, please mark it as a solution









Kim | Heuvel Marketing


The inbound strategist among HubSpot partners


Reply
0 Upvotes
Occasional Contributor

Hi Kim,

 

Hope this helps, and thanks againHS1.pngHS2.pngHS3.pngHS4.png

Reply
0 Upvotes