Forms properties don't update

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New Contributor

I have updated the properties of a field in a form, adding new options, and in another changing the type of field, I saved them, but the changes made don't show in the form.

I have go back to the properties of those fields, and the changes are saved, so I don't know what I am doing wrong .

Please advice, how can I make the changes show in the forms?

Thanks, Joe

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New Contributor

Hello Jenny,

 

Thanks for your reply, yes, I was publishing them after the changes were made, but what I didn't realize is that after making the changes, one needs to add them to each field in the property that you are using in the form.  Now is working fine.

 

Joe

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Community Manager

Hi @joejumps,

 

Are you publishing the changes after you make them? If you can confirm this, as well as that you are updating the form that is on the direct page, I would also recommend trying to load the form on different browsers/networks/after clearing your cache to ensure you are looking at the most updated version of the form.

 

Let us know if you're still stuck after taking those steps!


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New Contributor

Hello Jenny,

 

Thanks for your reply, yes, I was publishing them after the changes were made, but what I didn't realize is that after making the changes, one needs to add them to each field in the property that you are using in the form.  Now is working fine.

 

Joe

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