Following up on meetings booked by sales dev team

SOLVE
jjokinen
Contributor

Hi!

 

We have a sales development (pre-sales/business development) team who book meetings for our account executives. Our sales development reps approach our prospects most often by email and share a link to one of the account executives' HubSpot meeting calendars.

 

Is there a way in HubSpot how we could follow how many meetings a sales development rep has booked for an account executive? Meetings can be booked directly through our website as well, so it would need to distinguished which meetings have been booked by the sales development reps.

 

Any help much appreciated!

 

Thanks,

Joel

1 Accepted solution

Accepted Solutions
karstenkoehler
Solution
Thought Leader | Partner

Hi @jjokinen,

 

There are different ways of approaching this.

 

One solution be an additional meeting link. The settings of this meeting link would be the exact same as the original link but you'd be able to reference each meeting link in reporting individually – one to be used on the website, the other only to be used by the sales dev reps. This would allow you to create contact-based custom reports, filtering out the contacts generated by the SDR meeting links vs the non-SDR meeting links. (Under Filters in a custom report, search for Form submissions and select the meeting link.) You could then see contacts generated exclusively by the SDRs or even build funnel reports.

 

Another option would be to leverage activity filters, although options are limited here. If meetings are named differently or have a slighly different meeting description, you'd be able to filter for SDR meetings in activity-based custom reports. These would be different types of reports, not focusing on counts of contacts but on counts of activities.

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post

4 Replies 4
karstenkoehler
Solution
Thought Leader | Partner

Hi @jjokinen,

 

There are different ways of approaching this.

 

One solution be an additional meeting link. The settings of this meeting link would be the exact same as the original link but you'd be able to reference each meeting link in reporting individually – one to be used on the website, the other only to be used by the sales dev reps. This would allow you to create contact-based custom reports, filtering out the contacts generated by the SDR meeting links vs the non-SDR meeting links. (Under Filters in a custom report, search for Form submissions and select the meeting link.) You could then see contacts generated exclusively by the SDRs or even build funnel reports.

 

Another option would be to leverage activity filters, although options are limited here. If meetings are named differently or have a slighly different meeting description, you'd be able to filter for SDR meetings in activity-based custom reports. These would be different types of reports, not focusing on counts of contacts but on counts of activities.

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post

jjokinen
Contributor

Thanks @karstenkohler! Creating separate meeting links for SDR booking purposes is a great workaround for this issue!

webdew
Top Contributor | Diamond Partner

Hi @jjokinen ,

You can create a custom report for the meetings booked by your sales rep for your account executive.
Follow are te steps:
1. Reports > Report library
2. In yeh left side, select Meetings
2. In the report library dashbord look for Calls and meetings total by rep  (SS: https://prnt.sc/104tcg7)
3. Click Edit in builder
4. In the left upper corner, click Filter.
5. Click AND and select filter Created by .........(select your sales rep)
6. Click AND and select Assigned to....... (select account executive)
7. If you want to see report only on Meeting, click Activity type in Other filters and cross Call. 
    Now report will show you the data on meetings only.
8. Click Save in the top right corner.

Hope this helps.
Thanks and regards.

 

 

0 Upvotes
karstenkoehler
Thought Leader | Partner

Hi @webdew,

 

Are you sure about this?

 

Meetings can't be assigned to another user. As far as I know, "Activity assigned to" and "Activity created by" should be the same for each meeting. (HubSpot doesn't pick up on who is sending another user's meeting link. The meeting link owner will be both "Activity assigned to" and "Activity created by" for any submission.)

 

The two fields would only differ for tasks – since they can be created by one person and assigned to another.

 

Best regards

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.