CRM

NicoRlk
Participant

Follow Online Sales Objective with no Owner

The situation is as follows. It’s very simple but I can’t find a solution yet.

 

I am selling products online.

Part of my production is sold online, without any help of my sales team

Part of my production is sold offline, thanks to them.

 

My objective is to build dashboards where I can follow my online sales objectives and compare them to my online sales activity.

 

As far as I understand, if I want to follow my online sales, I need to create a « fake user », that will be the owner of the deals. And affect him sales objectives.

 

This means that I have to pay for an additional user to build a clean dashboard of my online sales (activity + objectives)

 

Can anyone help me find an alternative solution ?

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3 Replies 3
NicoRlk
Participant

Follow Online Sales Objective with no Owner

Thank you Chris

 

"additional paid seats are not required to be able to own a deal" => true

"For the online vs offline production - would it not help to break these into separate pipelines" => Yes it does

 

But what I need to to follow the sales goals I have for this online business.

I know how to follow the sales, but I need to follow my sales goals.

 

How can I do this ?

 

Please accept this rewording 🙂

 

0 Upvotes
Bryantworks
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Follow Online Sales Objective with no Owner

Hey @NicoRlk,

 

So additional paid seats are not required to be able to own a deal in HubSpot, you should be able to assign users to these deals without purchasing a paid seat.

 

For the online vs offline production - would it not help to break these into separate pipelines (offline vs online, you might have a different sales process)?  Or just compare unassigned deals (the online) to your sales activities for the offline?  

Chris Bryant | Your Dedicated HubSpot Expert
TiphaineCuisset
Community Manager
Community Manager

Follow Online Sales Objective with no Owner

Hi @NicoRlk 

 

Thanks for reaching out!

 

I want to tag some of our experts on this - @Josh @mikedupuy @AdamLPW @ndwilliams3 any thoughts to share with @NicoRlk on this? 

 

Thank you!

Tiphaine


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