CRM

WyattPoesis
Participant

Finding the "remove filters" button

SOLVE

I solved this. I would mark it as "resolved" if I knew how.

I created a filter for my companies list, but I can't remove the filter. I see the message "No companies match the current filters," but there is no "remove filters" button.

I'm attaching a screenshot.

Can not remove filter.JPG

0 Upvotes
1 Accepted solution
WyattPoesis
Solution
Participant

Finding the "remove filters" button

SOLVE

I found the answer before I heard back, so it worked out. Turns out, you have to hover over the filter information for the garbage pail icon to appear.

It would help to have a "remove this filter" notice, but hovering is one of those actions that's so simple people assume the user will learn it--probably from watching someone do it.

Now I know that when all else fails, try hovering!

View solution in original post

2 Replies 2
PamCotton
HubSpot Alumni
HubSpot Alumni

Finding the "remove filters" button

SOLVE

Hello @WyattPoesis 

 

Thank you for updating this post and letting us know you solved this question.

If you have any questions don't hesitate to post in the Community again.

 

Kindly,

Pam

0 Upvotes
WyattPoesis
Solution
Participant

Finding the "remove filters" button

SOLVE

I found the answer before I heard back, so it worked out. Turns out, you have to hover over the filter information for the garbage pail icon to appear.

It would help to have a "remove this filter" notice, but hovering is one of those actions that's so simple people assume the user will learn it--probably from watching someone do it.

Now I know that when all else fails, try hovering!