CRM

BlueOcean
Participant

Find "/" In First Name

SOLVE

I have some contact records with a first name listing husband and wife in the following format: Tony/Tammy. Because my data includes names typed in all caps or all lowercase, I used Operations Hub > Data Quality Automation to clean up contact names so they only have the first letter of first name and last name capitalized. However, Tony/Tammy became Tony/tammy. How do I filter contacts to show only those who have / in the first name? Wildcard */* did not work. Thanks in advance for responses!

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2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Find "/" In First Name

SOLVE

Hi @BlueOcean,

 

If the wildcard option doesn't work (weird...), you could export all of your contacts, filter the export file by "/", re-import the email address column for these filtered contacts and check the option to create a list during the import process. Since all of these contacts already exist in HubSpot, HubSpot will simply create a list.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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BlueOcean
Solution
Participant

Find "/" In First Name

SOLVE

Just FYI, if one has Operations Hub (which I do), HubSpot support says I can write a custom workflow to identify customers with / in the first name and capitalize the letter following the /. Haven't done custom code in a workflow yet, so I guess I have a new thing to play with. In the meantime, your solution will work. Thanks!

 

View solution in original post

3 Replies 3
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Find "/" In First Name

SOLVE

Hi @BlueOcean,

 

If the wildcard option doesn't work (weird...), you could export all of your contacts, filter the export file by "/", re-import the email address column for these filtered contacts and check the option to create a list during the import process. Since all of these contacts already exist in HubSpot, HubSpot will simply create a list.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

BlueOcean
Solution
Participant

Find "/" In First Name

SOLVE

Just FYI, if one has Operations Hub (which I do), HubSpot support says I can write a custom workflow to identify customers with / in the first name and capitalize the letter following the /. Haven't done custom code in a workflow yet, so I guess I have a new thing to play with. In the meantime, your solution will work. Thanks!

 

BlueOcean
Participant

Find "/" In First Name

SOLVE

If no one can help me with a filter solution, then this will be a good option.  Thanks for quick response!