File Upload Property - Not working for Contact informationSOLVE
Jan 3, 2020 1:55 PM
Happy New year! I need some help identifying why my file upload property is not working as it should when I am creating a new contact or updating exisiting contacts.
My aim is to:
Use the property to upload photo ID
When I go to create a new contact and scroll to the "Photo ID" Field that is set up in properties for a file upload. The property behaves like a single line of text field. I have double checked the settings and it clearly states "file upload in the settings.
Am I missing something in settings? I am aiming for GDPR compliance and reducing physical paper within the business. Any help would be greatly appreciated.
Solved! Go to Solution.
Jan 3, 2020 3:51 PM
If I recall correctly, the file upload property type only works in a visitor-facing form applicaton and not in the CRM UI itself. Your best bet is probably to use the attachement feature.
Hope this helps.