Expansion, Downsell, Renewal Pipeline setup
SOLVE
1 Accepted solution
Expansion, Downsell, Renewal Pipeline setup
SOLVEHi @OlenaBondar
Given the limitation of having only two pipelines in the Starter plan, I would suggest utilising both pipelines and using deal object tags. These visual cues can quickly inform team members about the nature of a deal without the need for in-depth examination, streamlining the process of managing and navigating through deals. Here's a suggested approach to organize your deal types effectively, incorporating the use of colored object tags for clarity:
Suggested Pipeline Structure
-
Pipeline 1 - Core Sales Pipeline: This pipeline should focus on capturing New Business and Expansion deals.
- New Business Deals: Tag these deals with one color (e.g., blue) to indicate fresh opportunities with new or existing clients.
- Expansion Deals: Use a different color (e.g., green) for deals that represent upselling or cross-selling opportunities with existing clients. These deals typically involve less effort than acquiring new customers but are crucial for growth.
-
Pipeline 2 - Customer Success Pipeline: This pipeline is dedicated to Renewals and Downsell.
- Renewals: Apply a specific color (e.g., yellow) for renewal deals, which are critical for maintaining your existing customer base and ensuring recurring revenue.
- Downsell: Use another distinct color (e.g., red) for downsell opportunities. These deals require special attention to understand the reasons behind the downscaling and to maintain a positive relationship with the customer.
Additional Tips
- Clear Guidelines: Establish and document clear guidelines for how deals should be moved between pipelines and stages, including when and how to apply colored tags.
- Review and Adjust: Periodically review the effectiveness of this structure and make adjustments as necessary based on feedback from your team and any changes in your business processes.
Expansion, Downsell, Renewal Pipeline setup
SOLVEExpansion, Downsell, Renewal Pipeline setup
SOLVEHi @OlenaBondar
Given the limitation of having only two pipelines in the Starter plan, I would suggest utilising both pipelines and using deal object tags. These visual cues can quickly inform team members about the nature of a deal without the need for in-depth examination, streamlining the process of managing and navigating through deals. Here's a suggested approach to organize your deal types effectively, incorporating the use of colored object tags for clarity:
Suggested Pipeline Structure
-
Pipeline 1 - Core Sales Pipeline: This pipeline should focus on capturing New Business and Expansion deals.
- New Business Deals: Tag these deals with one color (e.g., blue) to indicate fresh opportunities with new or existing clients.
- Expansion Deals: Use a different color (e.g., green) for deals that represent upselling or cross-selling opportunities with existing clients. These deals typically involve less effort than acquiring new customers but are crucial for growth.
-
Pipeline 2 - Customer Success Pipeline: This pipeline is dedicated to Renewals and Downsell.
- Renewals: Apply a specific color (e.g., yellow) for renewal deals, which are critical for maintaining your existing customer base and ensuring recurring revenue.
- Downsell: Use another distinct color (e.g., red) for downsell opportunities. These deals require special attention to understand the reasons behind the downscaling and to maintain a positive relationship with the customer.
Additional Tips
- Clear Guidelines: Establish and document clear guidelines for how deals should be moved between pipelines and stages, including when and how to apply colored tags.
- Review and Adjust: Periodically review the effectiveness of this structure and make adjustments as necessary based on feedback from your team and any changes in your business processes.
