CRM

BRancaño
Mitglied

Error while updating E-Mail record from Contacts sheet

Dear Community,

it seems there is an error when anyone in my office tries to update an E-Mail address from a contact directly from the Contacts sheet. 
It doesn't seem to crash if you update the E-Mail directly pressing in the contact. 
I attach a screenshot of the error. Any Feedback is appreciated. Thank you.

Screenshot 2024-09-18 at 10.51.24 AM.png

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3 Antworten
kennedyp
Community-Manager/-in
Community-Manager/-in

Error while updating E-Mail record from Contacts sheet

Hi @BRancaño! Welcome to the Community-- happy to have you here 😊

 

I was not able to reproduce this behavior in my own account. Do you experience the same error when trying to update the contact email address from the main object page in an incognito browsing window or another browser? 

 

 

Best, 
Kennedy


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BRancaño
Mitglied

Error while updating E-Mail record from Contacts sheet

Dear Kennedy,
It seems the error remains while I try it on Google Chrome under an Incognito tab. 

Thank you for your response and feedback.
Kind Regards,
Bruno.

Screenshot 2024-09-23 at 12.47.37 PM.png

0 Upvotes
kennedyp
Community-Manager/-in
Community-Manager/-in

Error while updating E-Mail record from Contacts sheet

Thank you for testing it out! What about the other properties--do you see the same behavior for Lead Status or Producto / ROL ?


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