Error for paste images in chatflows in mobile

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Occasional Contributor

Hello,

I have detected that an image pasted in a mobile chat is not visible.

Someone knows a solution?

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Community Manager

Hi @mmaestre,

 

Can you please share more about what your roadblock is and what you have tried thus far?

 

The more information, screenshots and details you can provide, the better the Community can assist!

 

Thank you,
Jenny


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Occasional Contributor

When you paste an image directly into the chat, the mobile user cannot see it

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Community Manager

Hi @mmaestre,

 

Thank you for sharing. In order for users to share images through chat, they must attach them as images in the chat. Copying and pasting will not result in the image getting sent.

 

Thank you,
Jenny


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Resident Expert

@mmaestre Just curious, why are you trying to use an image in chat?

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Occasional Contributor

@gelflex-cc Sometimes users ask us for a quote and we send a print screen of the budget tab.

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Resident Expert

@mmaestre I don't use chats so I am not sure about this but what about a template?

 

@jennysowyrda could a template work for the chat?

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Community Manager

Hi @mmaestre and @gelflex-cc,

 

I would recommend sending along the necessary documents as attachments, which can be sent through the chat tool.

 

Thank you,
Jenny


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