Error Something went wrong. Please try again or refresh the page.

[DigitalBusiness]

Error Something went wrong. Please try again or refresh the page.

I am having that error message when trying to import a CSV file of contacts. I have cleared my cache but the error has remained. Please what could be the cause of this?

[karstenkoehler · Accepted solution]

Hi @DigitalBusiness,

These errors occur at times. They're usually caused by the browser configuration. Have you tried in an incognito window or a different browser?

If that works, I'd recommend checking whether there are any conflicting extensions in your browser by switching them off/on one by one.

Should the above not work, I'd recommend trying later or an entirely different device.

Hope this helps!

[MBosquee]

Hello Karsten,

I´m having the same issue since yesterday. 

I tested everything you recommended above and nothing is working. ( new browser, incognito chrome, clear cache, reboot laptop, On/Off Extension)

Buying a new device is not an option for me. 

What do you recommend to do ?