Error Message when clicking on companies and deals

djohnson321
Member

Hello,

I can login but when I click on companies or deals I keep getting error messages saying it should be fixed and nothing improves.  I have never had this problem before up until about 5 days ago.  No other team member of mine is experiencing as well.

Please advise...

Thanks,

 

0 Upvotes
2 Replies 2
edjusten
HubSpot Employee

Hi @djohnson321 In cases like this, browser caching issue usually prevents data from showing. As a first troubleshooting step, lets start by taking the usual browser maintenance steps (clear cache, deleted cookies, close extraneous tabs and windows, reboot browser and computer if necessary). Historically, we see a degradation in access when more than ten tabs or windows are open. 

 

Ed 


Did my post help answer your query? Help the Community by marking it as a solution
0 Upvotes
roisinkirby
HubSpot Product Team

Hey @djohnson321 are you still having difficulty! Let us know if @edjusten's reccommendation above does not solve the problem for you. Thanks for the help here Ed!