CRM

bonniehaleD13
Participant

Erase quotes

SOLVE

How do you erase quotes within a deal? I have a few test quotes I made when trying out this features as well as some never sent to customers with mistakes on them. Am I overlooking a button? 

1 Accepted solution
TiphaineCuisset
Solution
Community Manager
Community Manager

Erase quotes

SOLVE

Hi @JOakley 

 

Ok I understand better, apologies for the confusion there. 

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 

 

Thank you

Best

Tiphaine


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0 Upvotes
7 Replies 7
JOakley
Contributor

Erase quotes

SOLVE

Thanks, have done.  Hopefully it actually gets picked up one day

0 Upvotes
JOakley
Contributor

Erase quotes

SOLVE

"If the quote has been signed or has been paid, it cannot be deleted."
No, it doesn't help.
We realised as the client returned it that the wrong format had been sent.  We re-sent a new contract immediately and want to delete the old one so there's no future confusion.  Because it's signed, we cannot delete.  
We need an option to delete when a quote is created in error.  Thanks.

0 Upvotes
TiphaineCuisset
Solution
Community Manager
Community Manager

Erase quotes

SOLVE

Hi @JOakley 

 

Ok I understand better, apologies for the confusion there. 

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
JOakley
Contributor

Erase quotes

SOLVE

Hi all, 
Note says this functionality was "planned for the near future" in 2018.  Is it the near future now?  Can we expect it soon?  Thanks!

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

Erase quotes

SOLVE

Hi @JOakley 

 

Thank you for reaching out. 

 

You can delete a quote following these steps and edit them following these steps

 

Hope that helps.
Have a lovely day,
Tiphaine.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
jennysowyrda
Community Manager
Community Manager

Erase quotes

SOLVE

Hi @bonniehaleD13

 

Currently quotes cannot be deleted once they have been created. As you move forward, please treat all quote creations as permanent actions. If you need to edit a quote, you will want to create a new quote for this purpose.

 

UPDATE as of 8/22: This functionality is planned for the near future.

 

Thank you,

Jenny

bonniehaleD13
Participant

Erase quotes

SOLVE

Thanks Jenny, 

 

I recieved help elsewhere at the time of my inquiry over a month ago. Turnaround time on replies could use some work (generally speaking, not singling you out). 

0 Upvotes