Emails no Attaching to CRM

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New Member

I use Gmail and I did not change any settings.  However, the emails are no longer syncing to my CRM.  I see the BCC and everything is the same as it was, but still nothing.

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Regular Contributor | Gold Partner

Hey Phil, did you by chance change your gmail password or account?  Go into your sales portal and then to settings, under settings choose the email integrations and confirm that your integration is still active.  I changed my password a few weeks ago and had to go back in and reconnect the integration.  Hope that is it!

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Regular Contributor | Gold Partner

Hey Phil, did you by chance change your gmail password or account?  Go into your sales portal and then to settings, under settings choose the email integrations and confirm that your integration is still active.  I changed my password a few weeks ago and had to go back in and reconnect the integration.  Hope that is it!

New Member

That worked.  Funny thing is that I didn't change anything at all.  Thanks!

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