it looks like that links url changed within the email when I send it out. The link get somehow changed when I send it. As you can see here the link, when I send to a list or doing a preview the link goes to https://www.videoslotmachineonline.it/bonus-senza-deposito/
This is the first time I am using Hubspot, but with other mail provider never experience this change of links, any idea what setting needs to be adjusted?
This does not have to do anything with the HubSpot email editor. When you take the link from your email and paste it into your browser, it'll also redirect to the URL that ends on /bonus-senza-deposito.
If your redirect is not set up in HubSpot, you would have to check the tools you're using and which might have redirect settings, e.g. your content management system.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Hi, there is no redirect set up in Hubspot, I have just choose an email template from the Hubspot ones and working on it. Then I have just added the button with the link. Still I dont understand where I can fix it.
You can verify that it's not a HubSpot issue by copying the link into your browser. You'll see that it'll redirect, without the HubSpot email editor being involved.
If it's not set up in HubSpot, it's set up somewhere else. I'd recommend reaching out to your IT team or the person who's responsible for your website. They should know where redirects might be set up.
If you are this person, then you'll have to check all of the tools that are in place for your website and look up whether they have redirect settings.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer