Emails in wrong deals as they have the same subject line
Dec 31, 2019 6:31 AM
We have lots of enquiries coming into our works emails with the subject line "Media pack request".
If one of these requests turns into an active lead we create a deal card and add them to our sales pipeline. But when we go into a deal and look at the emails associated with this card we get 100's of emails that have nothing to do with this card. When you open the thread you can open these emails and they are all emails with the same subject line. As you can see in the last image these emails have no associations so shouldn't be in here. Hope you can help! Thanks