CRM

soulsiteswebco
Member

Emails coming in twice to Conversations Inbox

My emails are coming in twice to the Conversations inbox. When I look at the sent and received emails they are the same email, it's just duplicated. The email is an alias of another gmail if that makes a difference. Thank you!

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soulsiteswebco
Member

Emails coming in twice to Conversations Inbox

Is there a way to set up an ongoing merge? Thank you so much!

Shadab_Khan
Guide | Elite Partner
Guide | Elite Partner

Emails coming in twice to Conversations Inbox

With conversations not that I am aware of but contact merge can be automated with Ops Hub Pro

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Shadab_Khan
Guide | Elite Partner
Guide | Elite Partner

Emails coming in twice to Conversations Inbox

Hi @soulsiteswebco , If it's an alias it will create multiple conversations and multiple contacts as well feel free to merge them!

Stay Awesome & Keep Doing it BIG 🔥 

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