Emails attaching to contact, not associated deal
Oct 17, 2018 1:21 PM
Emails sent out from Gmail are being recorded on a Contact's page and not necessarily the Deal that the Contact is associated with.
NOTE: This issue only occurs on a few contacts/deals, but I've been unable to determine the root cause/reason why this issue is occurring.
- Email is sent to a Contact
- Hubspot tracks email and recognizes known email address
- Email is pulled into both the Contact page as well as the Deal page (if the Contact is associated with a Deal)
- Is there any known solution to this issue?
- Has anyone else experienced this issue?