CRM

PaulDil
Member

Emails are logging to Companies and Deals, but not Contacts

I have noticed that emails are not automatically logging within Contacts, but just Companies and Deals. Has anyone else experienced this or have any ideas?

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PamCotton
Community Manager
Community Manager

Emails are logging to Companies and Deals, but not Contacts

Hello @PaulDil , I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real time assistance for this matter, including hopping on a screenshare if necessary to see how the emails are being logged and getting specific example to work on. 

 

Kindly,

Pam

 

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