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May 19, 2022 2:39 PM
Hi,
I have set up a workflow so that our SDR's get an email notification for every new MQL that we convert on our webpage. However, this results in several emails being sent to them on a daily basis. Do you know if it's possible to set this up so an email of the new MQL's are only being sent once or twice per week?
The current workflow is as below.
Solved! Go to Solution.
May 20, 2022 12:14 AM
Hi @MStadig,
This is not possible – workflows look at records one by one and handle them one after another.
As a workaround, however, you could set up a reports for each SDR and set up recurring (daily) report emails: https://knowledge.hubspot.com/dashboard/email-or-export-reports-and-dashboards#manage-recurring-repo...
(Honestly though, I'm not sure whether this is a good idea. A fast follow-up can have a huge impact on the outcome of the conversation. Holding back information to group it might be counterproductive.)
Hope this helps!
Karsten Köhler |
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May 20, 2022 12:14 AM
Hi @MStadig,
This is not possible – workflows look at records one by one and handle them one after another.
As a workaround, however, you could set up a reports for each SDR and set up recurring (daily) report emails: https://knowledge.hubspot.com/dashboard/email-or-export-reports-and-dashboards#manage-recurring-repo...
(Honestly though, I'm not sure whether this is a good idea. A fast follow-up can have a huge impact on the outcome of the conversation. Holding back information to group it might be counterproductive.)
Hope this helps!
Karsten Köhler |
![]() | Did my post help answer your query? Help the community by marking it as a solution. |