Email clicks not being tracked
Apr 3, 2020 12:55 PM
I have a client who is sending emails via outlook and is using the Hubspot Extension to track his emails. The Opens are being tracked. But the link clicks are not. I've look at https://knowledge.hubspot.com/email-tracking/how-can-i-track-links-sent-in-my-emails and don't see anything different in what we are doing so i'm not sure why the clicks don't show in the contact record.