Email Signature HTML Not Working

[MEllis1]

Hi! I'm wondering if anoyone else has experienced this issue. I created my email signature in Wisestamp and am trying to connect it to hubspot using the HTML. It shows up normal in the preview screen, but for some reason Hubspot won't let me save it. It just gives me this message:

Anyone know a way around this? Or does this just mean I can't use this signature in Hubspot?

Thanks in advance!

[CMcGuicken]

I'm having a problem whereby the html email saves on the Hubspot platform....but when I go to make and email or change the email settings - the html email email has been deleted from Hubspot.

See here - https://community.hubspot.com/t5/Account-Settings/HTML-Email-Signature-Is-Not-Saving/td-p/797893

[DianaGomez]

Hi @CMcGuicken, I hope you are doing well!

Since this is an old thread, I encourage you to create a new conversation, this way more users will be able to see it. Please make sure to add context, screenshots, and all the details you can.

Best,
Diana

[Josh · Accepted solution]

Hi @MEllis1,

From what I can see in the screenshot you provided there are <style> tags in your signature. I'm not sure what the options are with Wisestamp, but you could use <span> tags and apply styling to those.

The HubSpot Signature Generator tool is free and will provide HTML without elements that will cause this error. 

Josh