Email Sequencing Issues
SOLVEHello HubSpot Community!
Having trouble diagnosing a sequencing issue.
1) Do contacts have to be 'marketing' contacts to be added to a sequence?
2) If not, has anyone seen the below error when trying to add contacts? These contacts are not part of any other sequence so not sure what is going on.
Any help would be amazing!
Thanks!!
1 Accepted solution
Email Sequencing Issues
SOLVEHi @LLuik,
No, contacts do not have to be marketing contacts to receive sequences.
Regarding the error message, are you seeing a tool tip when you hover your mouse over the red triangle? It's likely one of these reasons: https://knowledge.hubspot.com/sequences/sequences-error-contact-cant-be-enrolled-in-this-sequence
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Email Sequencing Issues
SOLVEHi @LLuik,
No, contacts do not have to be marketing contacts to receive sequences.
Regarding the error message, are you seeing a tool tip when you hover your mouse over the red triangle? It's likely one of these reasons: https://knowledge.hubspot.com/sequences/sequences-error-contact-cant-be-enrolled-in-this-sequence
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
