#Email Removed#

[DaisyDigital]

Can anyone please tell me what #email removed# means when tracking an email?  Does this mean the recipient deleted the email without reading it? (sorry if this is a silly question - I'm brand new to this)
Thanks

[SKuentzel]

Our team member get this notification as well - would love to know what it means!
(# email removed #)

[kvlschaefer]

Hi @SKuentzel,

Thanks for reaching out! 

Did they receive this notification for a marketing or sales email?

Thank you! 

Best,

Kristen 

[SKuentzel]

Hi @kvlschaefer,

a sales email and the contact is non-marketing 🤔

Thanks Kristen!
Sandra

[kvlschaefer]

Hi @SKuentzel,

Thanks for the details!

Non-marketing contacts can receive sales emails 🙂

The # email removed # for sales emails means that the sent email was deleted. 

I hope this helps!

Best,

Kristen

[CBarbosa]

I have this too and want to know what it means. non-marketing contact under activity for the contact @Jnix284 

[Jnix284]

Hi @CBarbosa 

For marketing emails, this is what happens when the email is deleted from HubSpot.

In the Actions menu > Delete

[TToulat]

 I can see this on my customer's portal, I think that's the issue described by DaisyDigital. 

[Jnix284]

Hi @DaisyDigital Where are you seeing this? In the contact activity timeline for a sales email or for a Marketing email?

[RikLorenzo]

I'm getting this too, and seeing it in the Contact Activity Timeline: