CRM

SPEACOCK
Member

Email Notifications

Hi, can anyone explain how I can stop Hubspot telling me a client opened an email when they didnt. It happens when I go into my emails within outlook, Hubspot seems to register that as the receiver opening it.

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TiphaineCuisset
Community Manager
Community Manager

Email Notifications

Hi @SPEACOCK 

 

Thank you for reaching out

 

You can follow these steps and these steps to prevent this. 

 

Hope that helps.
Have a lovely day,
Tiphaine.


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