CRM

KVause
Member

Email Not Connecting To CRM

Hllo Everyone,

 

I have a shared email licence with my client, could this be why I can't connect my email address to the Hubspot so I can send emails to contacts as he has requested?

 

He has said he will purchase a licence if that is the case but I was advised by the sales team to try here first. 

 

Any help, would be appreciated. 

Kind regards

Kay

0 Upvotes
1 Reply 1
kvonloesecke
Community Manager
Community Manager

Email Not Connecting To CRM

Hi @KVause,

 

Thanks for reaching out! 

 

Have you tried taking the steps in this knowledge base article to connect your email address?

If so, are you seeing an error message when you try to connect your email address? Who is your email client?

 

The more information and screenshots you can provide, the more the community can assist you. 

 

Thank you!

 

Best,
Kristen


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