CRM

SGallagher5
Member

Email Forwarding

Hi

I have a workflow that fires when an email is received but only from a contact that has an assoicated deal. I am then trying to forward the email to another email address. Is this possible? 

Thanks 

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Jigar_Thakker
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Email Forwarding

Hi @SGallagher5,

Automatic forwarding of emails in HubSpot is currently not supported but instead I would recommend you to have a workaround where you can setup workflow to send interanl email notifications with the key details you would want.

For your reference: https://knowledge.hubspot.com/workflows/create-workflows

The above approach should be able to achieve your query. If this helps, feel free to mark it as the solution ✔️ and give it an 👍 upvote  !

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SGallagher5
Member

Email Forwarding

I did try that but I need the email body which isn't listed as an option in the detail I can add. 

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