Email Attachement Problems

[Radiojaja]

HEy! 

Ive just started using hte sales free tools and Im loving it so far. 

Ive been using my email through the CRM and its worked fine, tracking opens etc. 

But Ive just sent a few out with a PDF attachment using the icon in the meial, and its not attached? 

Ive sent the same attachement through my normal email client and its worked fine. 

Cant find anything online to help - anyone with any ideas please? 

File size was large - was that it? It was 8.5Mb 

[edjusten · Accepted solution]

Hi @Radiojaja  The CRM interfce has an attachment limit of 10mbs. So the size of your .pdf file is the culprit here. 

Thank you,

Ed Justen

[edjusten · Accepted solution]

Hi @Radiojaja  The CRM interfce has an attachment limit of 10mbs. So the size of your .pdf file is the culprit here. 

Thank you,

Ed Justen

[Radiojaja · Accepted solution]

Awesome! Thank you 🙂