CRM

RBoyd9
Participant

Editing a HubSpot meeting removes Contact associations

I seem to have a bug within HubSpot where, after a Meeting Event is created and associated with both a Contact and Deal, if I return to edit a property, the title for example, the Contact associations are removed.

 

I noticed this when querying the Meeting list via GraphQL and receiving a correct result. When I updated the Meeting title, the associated Contact is removed. This is shown on both the GraphQL response as well as within the HubSpot interface

0 Upvotes
1 Reply 1
BérangèreL
Community Manager
Community Manager

Editing a HubSpot meeting removes Contact associations

Hi @RBoyd9,

Thank you for reaching out to the Community!

I'm sorry to hear about your experience regarding this. Thank you for sharing this valuable feedback to us!
I will share it internally so that the Team can check on this.

I would like to apologize for the frustration, data issues, and business impact this has caused.

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary to investigate and see what's happening here and if it is a bug or not.

Thank you and have a great day!

Best,
Bérangère


Saviez-vous que la Communauté est disponible en Français ?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings!


0 Upvotes