Hi I was looking into SuiteCRM (SugarCRM) – where it is possible to create dynamic fields – e.g. conditional dropdown list (What you select in one dropdown list decides what you can select in another drop down list.
Agreed, we need this for contacts and companies, possibly deals too.
i.e. A selection on one contact property narrows down the acceptable values in another field to 10 or less, rather than also including a whole lot of unrelated values that a user has to scroll through
Love it, we want to be able to do that in our CRM, not just when collecting forms. This would make classifying contacts easier as we have some multi-select lists with a lot of options
Yep, it would be really useful to this in the CRM outside of forms without having to set up loads of complicated workflows to set a contact property based on the value of another contact property.
I see others have weighed in on this but I'll chip in some more comments for what it's worth -
The suggested solution you offer here is only relevant for actual forms, not for normal properties within the CRM. What I'd like to see is something like the following:
In a mulit-parent, multi-child situation, the "parent" you choose affects the "children" you can choose -
Parents: Outbound ; Inbound ; Other
Children: ZoomInfo ; LinkedIn ; White Paper ; Webinar ; etc...
If you select Outbound for the Parent, I want the user to only see ZoomInfo & LinkedIn for options in the Child property.
This is not possible at this stage with HubSpot; I'd recommend posting an Idea in our Ideas Forum regarding this. That way other users can upvote it; and the Product Team regularly monitors the Forum
What if instead of "United States" I wanted a user to select between "East Coast" or "West Coast" and then serve only the applicable states in a "State/Region" field. Would "East States" and "West States" have to be 2 different properties?
There should be a way to limit the available options served by "State/Region" based on the selection of "East Coast" or "West Coast".
Gravity Forms' conditional logic is a perfect example of this in action. Surely HubSpot has this fuctionality? If not... Meh.
Has there been any progress on this, does anyone in here know? This is an absolutely essential feature for companies with multiple Business Units / Teams accross the globe.
I would even go further and would love to see the option to create fields where the drop down options are dynamic as well; e.g. a "US Universities" Drop Down property would automatically pull all HS companies marked as US Universities as options for this property - and keep it up to date if changes are being made to the HS comapnies (universities).
Could we get an update on this please? It doesn't seem like this issues has actually been solved despite its status saying so. @Phil_Vallender can you weigh in on this again please? Thanks!
The original queston asked 'is there anything similar to this' in HubSpot so I think that is solved with the HubSpot dependant fields reply.
However, you are right that the more complex solutions requested by several of the posters here, whereby a selection in one dropdown property results in subset of options from one or more other properties being displayed (without those subsets of values being in seperate properties) is not catered for.
It seems that maybe Sugar has a USP here, although I wouldn't be suprised if it were possible on Salesforce and Dynamics too.