CRM

ritmatt
Participant

Drawbacks to Deleting Unused Industries?

I'd like to customize and consolidate the list of default Industries shown in the Industry property for Companies. There's a scary info tip on the Industry properties screen that says the Internal Value can't be edited once created. Are there any drawbacks or gotchas for deleting unused industries in the list?

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ritmatt
Participant

Drawbacks to Deleting Unused Industries?

@PamCotton I appreciate the response, but let me clarify that I'm interested in deleting some of the options (labels) from the Dropdown menu in the Industry Property. I am not attempting to delete the Property itself.

 

If I delete an unused label and its associated internal value, for example, how likely is it that I break some unknown workflow? And what happens if I delete an unused label now, but decide I want to recreate it later? Is the deleted label and its associated internal value permanently unavailable for re-use?

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ritmatt
Participant

Drawbacks to Deleting Unused Industries?

Finding no response, I attempted to proceed with deleting unused Industry options from the Industry property dropdown. It turns out it is not possible to delete HubSpot defaults, even for unused options. Pity.

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PamCotton
Community Manager
Community Manager

Drawbacks to Deleting Unused Industries?

Hello @ritmatt, thank you for posting in our Community!

 

Before we delete a property, we must remove it from all tools (saved view included) and also all contact records.

 

Please note: properties archived 90 or more days ago have been deleted and cannot be restored.

 

I want to share this knowledge base with more information.

 

To our top experts @ConnorSlivensky @jolle any recommendations to include to @ritmatt?

 

Thank you,

Pam

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