Do you use Hubspot to track customers after closing?
My company uses Hubspot to track deals, throughout the sales process, which is great.
My question for y'all is, can Hubspot be used to track the status of customers after closing?
We have a hands-on, multi-step onboarding process which can take a little bit and I'm curious to know if any of you have used Hubspot to track this process / keep track of customers more generally.
If so, how do you do it? Do you have a separate onboarding pipeline with different stages?
If you don't use Hubspot for this purpose, is there another tool you can recommend?
Apologies in advance if this question has been posted elsewhere.