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Hey! I'm gearing up for a HbuSpot-Salesforce integration with an account that is currently using marketing contacts.
By default, are contacts/leads from Salesforce synced into HubSpot as marketing contacts or non-marketing contacts? I wasn't able to find anything that specifically called it out within HubSpot's documentation.
I'm assuming that contacts will be set to non-marketing, but I want to avoid a huge cost increase for the client if that's not the case.
Any insight is much appreciated! Thank you!
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1 Accepted solution
@jolle looking at the portals I've helped, it's in your power. In Settings > Integrations > Marketing Contacts, you'll find "your connected apps." Here you can turn on or off the "turn on sync contacts as marketing contacts."
Hope that helps!
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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@jolle looking at the portals I've helped, it's in your power. In Settings > Integrations > Marketing Contacts, you'll find "your connected apps." Here you can turn on or off the "turn on sync contacts as marketing contacts."
Hope that helps!
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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@danmoyle I appreciate you! Never knew that page existed and will absolutely be referencing it moving forward. Thanks again!
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You got it, friend! Happy to help. 😊
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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Hi @jolle this is a new one for me too, but Have you checked out the Salesforce Integration certification in HubSpot Academy?
Under Implementing the Salesforce Integration, there are a ton of videos and links to resources that might have the answer.
Hopefully, a much more qualified community member knows the answer for you! 🙂
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
@Jnix284 thanks for your reply and recommendation! I have taken the Salesforce integration cert, but I must have totally missed the marketing contacts section.
Like @danmoyle pointed out, there's a whole "Marketing Contacts" page under the integration settings where you can control which connected apps set marketing contacts.
Thanks again!
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