CRM

ozgesilla
Participant

Discrepancy Between Upcoming Non-Marketing Changes and Today's Marketing Contact Count

SOLVE

Hi everyone,


Today I marked a number of contacts as non-marketing. In the "Upcoming change" section, it shows that around 4,500contacts are set to become non-marketing.

However, when I check the table below, I can see that the number of marketing contacts dropped from 31k to 14k today, which is a much larger decrease than what’s shown in the upcoming changes.

What is the reason that those numbers do not match?

Screenshot 2025-06-02 at 17.59.31.pngThanks in advance!

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Discrepancy Between Upcoming Non-Marketing Changes and Today's Marketing Contact Count

SOLVE

Hi @ozgesilla,

 

The drop you're seeing was from May → June, the 4,535 are contacts that become non-marketing contacts in July (June → July).

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Discrepancy Between Upcoming Non-Marketing Changes and Today's Marketing Contact Count

SOLVE

Hi @ozgesilla,

 

The drop you're seeing was from May → June, the 4,535 are contacts that become non-marketing contacts in July (June → July).

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes