CRM

Ratchet_Packet
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Disable “No, Create a New One Button” to Avoid Duplicates

resolver

Why for the love of data hygiene gods can't Hubspot admins disable the Gosh, That Looks Familiar... "No, create a new one" button that allows users to create duplicate accounts? 

Also, why can't admins also have more options in the settings that would allow a contact to be created in an unassociated state if the contact email domain doesn't match to an existing company record domain.

 

We have so many low quality duplicate company records being created based on email domains that we have to clean up.  It would be so much easier to go through unassociated contacts and associate them to existing company records ex post facto than having to merge a high quality company record with a low quality one and potentially overwriting / losing critical data. 

Please Hubspot fix these very simple issues!  

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karstenkoehler
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Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Disable “No, Create a New One Button” to Avoid Duplicates

resolver

Hi @Ratchet_Packet,

 

The best place for these kinds of suggestions is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Disable “No, Create a New One Button” to Avoid Duplicates

resolver

Hi @Ratchet_Packet,

 

The best place for these kinds of suggestions is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I'd recommend commenting and upvoting.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.