Demo doesn't work for CRM

[Jaffa]

I am in the demo mode for CRM in the contact I get told to write in a City as new filter. But it doesn't work at all the system doesn't find any city at all. I am just following step by step, mine is in Swedish Language and Stad means City

[karstenkoehler]

Hi @Jaffa,

The search bar you're using is for properties / fields, not for values. 'Stockholm' is a value of the property City. That's why the search isn't returning anything.

For another example, this search allows you to set a filter for names. If you want to filter for people named Brian, you would search First name and then specify that the filter should return contacts where First name is Brian.

If you're looking for 'Brian' directly, HubSpot won't return any results because 'Brian' is not a field name. It's a value within a field.

Best regards!

[Jaffa]

Hi thanks so what should I search on instead? 
I tried to write City, Stad, Stockholm, Paris, Gothenburg and so on 

[karstenkoehler]

Hi @Jaffa,

This might be a translation bug then, City or Stad should work. If they don't, I'd recommend switching to the English language version for now. We could then flag this with the community managers.

Best regards!

[Jaffa]

Hi I can't even get changes on the language. I changed to English and then saved but nothing changed at all. 

[karstenkoehler]

Hi @Jaffa,

Language change updates require a few minutes to reflect in the portal.

Best regards

[Jaffa]

Sorry I have waited and tried on different web browsers. Nothing works, and still after 20 minutes the language have not changed. 

[Jnix284]

Hi @Jaffa rather than typing the property name in the search, have you tried scrolling to see what the available options are?