Deletion of notes access issue

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Occasional Contributor

Hi Team,

 

 

Hubspot ID:- 2397585

Kindly do the needfull as we have provided proper access but issue is with deletion of notes & comments of companies.

 

Every user getting access to delete notes & comments, companies which is created by other user notes & comments are getting deleted by any user.

 

We have provided proper access but it should not happen as any one who is using hubspot in our organisation can delete notes & comments.

 

 

Regards

Mozim Allauddin

+918080885259

+919819037595

Mail ID:- mozim@innovision360.com.au

 

2 Replies 2
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Community Manager

Hello @2397585 please review HubSpot's user permissions guide and settings here: https://knowledge.hubspot.com/articles/kcs_article/settings/hubspot-user-roles-guide

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0 Upvotes
Occasional Contributor

Totally agree.

 

Without any audit trail, it is very hard for anyone to know: who did what when. The timeline on the records are very useful, and the addition of an audit trail would make the application even greater.

 

It is very easy for someone to remove a note, email, phone, meeting record etc, and "get away with it".

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0 Upvotes