CRM

Suzie-Mamava
Contributor

Deleting attachments in new beta format

SOLVE

HS auto logs all attachments, including images in email signatures. In the old HS, it was very quick and easy to click through and delete those without a confirmation request. Now in beta, it now requires a confirmation to delete an attachment which significantly slows down the process.

 

-I prefer the beta format and don't want to switch back.

-Turning off saving all email attachments isn't an option.

 

Will this be updated soon? Or an admin feature workaround?

1 Accepted solution
Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Deleting attachments in new beta format

SOLVE

Hi @Suzie-Mamava 

 

In the bottom left corner you can see the Beta Button.

 

Screen Shot 2019-03-02 at 8.32.48 AM.png

 

Please "Leave Feedback" so it gets back to the development team.

 

-Mike

View solution in original post

0 Upvotes
7 Replies 7
Franci
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Deleting attachments in new beta format

SOLVE

Hi Everyone,

 

I work for a HubSpot Diamond Partner. We have developed an app for the marketplace that aims to solve the issue of bulk deleting attachments. Our app allows users to access a CRM card showing all the attachments associated with an object record and easily delete them in bulk.

 

We are seeking beta testers who can try our app at no cost, provide valuable feedback, and assist us in enhancing the overall usability of the product.

 

👉 Join the Beta Test -> Installation link 🔗

👉 How it works document -> PDF

 

While you're here, don't forget to check out our other apps in the HubSpot Marketplace for more helpful solutions!

 

Cheers!

Francesco Collacciani

HubSpot Specialist @ Exelab

#1 HubSpot Diamond Partner in Italy

emailAddress
francesco.collacciani@exelab.com
website
https://www.exelab.com/en/
Get in touch with us!
Suzie-Mamava
Contributor

Deleting attachments in new beta format

SOLVE

@Mike_Eastwood  Attachments still have to be deleted individually. Any word as a Partner Agency on this being reviewed for a change? Thank you!

Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Deleting attachments in new beta format

SOLVE

Hi @Suzie-Mamava 

 

In the bottom left corner you can see the Beta Button.

 

Screen Shot 2019-03-02 at 8.32.48 AM.png

 

Please "Leave Feedback" so it gets back to the development team.

 

-Mike

0 Upvotes
Suzie-Mamava
Contributor

Deleting attachments in new beta format

SOLVE

Hi! Now that it's out of beta, there's no way to quickly toggle back and forth to quickly delete dozens of unneeded attachments on a record.  Is there a better way to do this that clicking the x, and confirming through the dialoge box?

0 Upvotes
Suzie-Mamava
Contributor

Deleting attachments in new beta format

SOLVE

Hi MIke - Any update to this? Now that it's no longer in Beta, I'm forced to manually click and delete each one individually. Thanks!

0 Upvotes
Mike_Eastwood
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Deleting attachments in new beta format

SOLVE

Sorry @Suzie-Mamava 

 

I wish I could change HubSpot's code... but, we a HubSpot Partner Agency based in New Zealand so we can't change anything at HubSpot.

 

Good luck

Mike

Suzie-Mamava
Contributor

Deleting attachments in new beta format

SOLVE

Done. Thanks!