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DJennings4
Membre

Deleted account

Résolue

Can't log into my account and this is the response. Anyone dealt with anything similar?

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Jigar_Thakker
Solution
Conseiller clé | Partenaire solutions Diamond
Conseiller clé | Partenaire solutions Diamond

Deleted account

Résolue

Hi @DJennings4 ,

 

Thank you for reaching out regarding your account access issue. While I haven't personally dealt with this situation, I have seen others experience similar issues. It seems the automated system has flagged your account, which may be why you're receiving messages about ineligibility.

 

The best course of action would be to follow up with HubSpot Support to ask for clarification on why this happened and to rectify it if it's due to an automated system error.

 

You can also review the following for more details:
https://knowledge.hubspot.com/account-management/account-suspension-faq

 

If there's anything else I can assist with, feel free to let me know.

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1 Réponse
Jigar_Thakker
Solution
Conseiller clé | Partenaire solutions Diamond
Conseiller clé | Partenaire solutions Diamond

Deleted account

Résolue

Hi @DJennings4 ,

 

Thank you for reaching out regarding your account access issue. While I haven't personally dealt with this situation, I have seen others experience similar issues. It seems the automated system has flagged your account, which may be why you're receiving messages about ineligibility.

 

The best course of action would be to follow up with HubSpot Support to ask for clarification on why this happened and to rectify it if it's due to an automated system error.

 

You can also review the following for more details:
https://knowledge.hubspot.com/account-management/account-suspension-faq

 

If there's anything else I can assist with, feel free to let me know.