CRM

Jenny26
Top Contributor

Delete a "Property Sync" Property

SOLVE

Hi,

I created a "property sync" property and didn't set it up correctly. I want to delete it but can't because I have 2 contacts with data in that property. With other property types, I could just delete the data and then archive the property. However, a "property sync" property doesn't allow me delete the data because it's automatically updated by HubSpot. 

 

Any ideas on how to delete a "property sync" property? 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Delete a "Property Sync" Property

SOLVE

Hi @Jenny26,

 

Have you tried deleting (temporarily) the values that the sync property is pulling for those two contacts? For example, if it's pulling of values from two companies, have you tried clearing the original value on those two companies so that the sync property comes out as empty for the contacts? That's how I would approach it.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Jenny26
Top Contributor

Delete a "Property Sync" Property

SOLVE

Thank you!

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Delete a "Property Sync" Property

SOLVE

Hi @Jenny26,

 

Have you tried deleting (temporarily) the values that the sync property is pulling for those two contacts? For example, if it's pulling of values from two companies, have you tried clearing the original value on those two companies so that the sync property comes out as empty for the contacts? That's how I would approach it.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes