Sep 5, 2021 5:35 AM
My deals suddenlty are gone. I am using 'All deals' with no filters.
I am an admin user and using my usual login.
WHat i have noticed is if i stay logged in slowly after refreshing 1 deal will apear at a time, its like they are stuck downloading or something.
I have checked deleted records and there is nothing there.
Help as we have hundreds of missing deals.
Sep 6, 2021 4:11 AM
Hi @PTavener ,
Can you please tell us how these deals are coming into your HubSpot account? You are creating them manually or coming through any integration or creating deal records through any workflow?
Sep 6, 2021 6:44 AM
Hello @PTavener ,
What I think is there will be two possibilities in your case -
Other than this I would also want to suggest to confirm it that are those deals were deleted or not and for this what you can do is to navigate to deal pipeline view and click on Actions menu at right top.
Then click on restore deals and check in listing are those deals are listed there for restoration if yes then its clear that those deals were deleted.
I hope this will help you and if you find this helpful please mark it as a solution.
Sep 7, 2021 4:33 AM
Glad you got all your deals back 🙂 @PTavener .
If they are falling through API, it takes some time to get them updated in the system.
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.