Deal Meeting Outcome dropdown not in order

[NRice4]

When i create new Meeting outcome for my Meetings in Deals.  There is no way to organize the new outcomes.  I wanted to put them at the top of the form and cannot do so.

It's odd that you can organize them in the Call outcome but not the Meeting outcome.

[franksteiner79]

Hi @NRice4 

You can arrange the order of meeting outcomes in the meeting settings:

Old Order:

New Order:

Once saved this will show up when you log or edit a meeting:

Frank

[karstenkoehler]

@franksteiner79 @NRice4 something funny is going on here – like @NRice4, I'm not able to drag and drop these to change their order. I've never been able to do so, leading me to assume this was not possible.

@NRice4 the most reasonable explanation here are browser settings. Can you try this in a different browser (preferrably Chrome), private/incognito tab, making sure that all extensions are disabled?

If it continues to not work (like it does for me), I'd recommend reaching out to HubSpot support in-app, via chat or email, pointing out that apparently it is possible (see @franksteiner79's screenshots).

[karstenkoehler · Accepted solution]

Hi @NRice4,

Definitely odd and definitely a valid request. The best place for these requests is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand.

Have a great day!

[Jaycee_Lewis]

Hey @NRice4  👋 I get the same result as @franksteiner79  and can rearrange the Meeting Outcomes from Settings > Meetings >Meeting Configurations > Track Meeting Outcomes.

I second @karstenkoehler 's suggestion to reach out to support if you don't get this option in Settings.

Best,

Jaycee

[NRice4]

Thanks, i submitted in the Ideas section